BUSN 161 Customer Service
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Keywords
customer service
Project
Authors
Andrews, Christine
Date Submitted
2015-06-01
Material Type
Hybrid/Blended Course
Secondary Material Type
Institution
University of Hawaii Maui College
Industry Partner
hospitality
License
CC BY
Funding Source
TAACCCT Round 2
Additional Public Access
Abstract
This course builds and maintains the critical skills and understanding necessary to be a dynamic and successful member of today’s rapidly growing service economy. Individuals who work with customers will gain insight into customer behavior and attitudes and will develop strategies to create positive customer relationships encountered in various situations on the job.
Industry (NAISC)
Management of Companies and Enterprises (55)
Occupation (SOC)
All Occupations (00-0000)
Instructional Program (CIP)
Credit Type
Credential Type
Certificate
Educational Level
1st year Community College or equivalent