Revised-37: Help Desk Technician Certificate Program
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Keywords
computers , help desk technician , IT , college faculty , students
Project
Connecticut Health and Life Sciences Career Initiative (HL-SCI)
Authors
Minkler, Steve
Date Submitted
8/1/13
Material Type
Hybrid/Blended Course
Secondary Material Type
Institution
Middlesex Community College - CT
Industry Partner
The Connecticut Health & Life Sciences TAACCCT consortium engaged statewide and local employers to help shape and implement this grant. This included a review of proposed curricula and recommendations for program structure that reflects the Healthcare and Science sectors in the State of Connecticut. The consortium also engaged advisory boards at each member college to solicit input and recommendations for this initiative.
License
CC BY
Funding Source
TAACCCT Round 2
Additional Public Access
Abstract
This program of study prepares students to be Help Desk Technicians. The curriculum is comprised of six core courses, a choice of electives, and one co-op work experience.
Industry (NAISC)
Information Technology -- Computer Information Services, Computer Operating Systems (519)
Occupation (SOC)
Computer and Mathematical Occupations (15-0000)
Instructional Program (CIP)
Computer and Information Sciences and Support Services (11)
Credit Type
Credential Type
Certificate
Educational Level
1st year Community College or equivalent