509-130 Medical Office Procedures

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Keywords

Office , telephone , banking , health care record

Project

Authors

Trina Blaschko

Date Submitted

12/16/15

Material Type

Collection

Secondary Material Type

Institution

Chippewa Valley Technical College

Industry Partner

License

CC BY

Funding Source

TAACCCT Round 4

Additional Public Access

Abstract

Introduces students to medical office receptionist duties, including patient registration, telephone techniques, scheduling appointments, and maintaining the medical records.  Students learn about basic medical office finances, including collecting payments, posting charges and payments, and performing banking duties.  Students apply knowledge learned by utilizing electronic health record software and practice management software to perform receptionist duties.  Infection control principles and federal and state regulations impacting the medical office, including HIPAA and HITECH will be stressed.

Industry (NAISC)

Health Care and Social Assistance (62)

Occupation (SOC)

Healthcare Practitioners and Technical Occupations (29-0000)

Instructional Program (CIP)

Credit Type

Credential Type

Associate Degree

Educational Level

1st year Community College or equivalent

Skill Level

Quality Assurance Organization