106-113 Customer Service 1
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Keywords
Customer Service , Communication , Quality
Project
Authors
Dawn Matott
Date Submitted
2015
Material Type
Collection
Secondary Material Type
Institution
Chippewa Valley Technical College
Industry Partner
License
CC BY
Funding Source
TAACCCT Round 4
Additional Public Access
Abstract
In this course you will explain customer service, assess factors that impact customer service, and examine components of the customer service environment. This course is the first in a series of three courses that provides you with an opportunity to develop customer service skills.
Industry (NAISC)
Occupation (SOC)
Instructional Program (CIP)
Credit Type
Credential Type
Associate Degree
Educational Level
1st year Community College or equivalent