PBM 110 - Communication in Practical Business Management
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Keywords
Business , Communication
Project
LB iLearn Online
Authors
Date Submitted
2015
Material Type
Online Course
Secondary Material Type
Collection
Institution
Linn-Benton Virtual College
Industry Partner
Linn County Parks and Recreational Department - Provided curriculum advice.
License
CC BY
Funding Source
TAACCCT Round 3
Additional Public Access
Abstract
PBM 110 - Communication in Practical Business Management
In this course students will develop oral and written communication skills that will allow a business professional to communicate effectively with customers, clients, and employees. Students will develop and deliver effective presentations using presentation software, learn negotiating skills, and practice extemporaneous speaking. Students will craft effective emails, product descriptions, resumes, and other business-related writing and oral communication skills. Students will practice skills needed to effectively apply and interview for jobs.
Course Outcomes:
Communicate effectively in customer service situations and with vendors.
Concisely and professionally document agreements.
Deliver effective presentations that utilize charts or visual aids in presentation software.
Write effective text aimed at customers using a variety of formats (e.g. emails, blog posts, social media, and printed promotional material).
Write effective job application materials and employ effective oral communication in an interview.
Industry (NAISC)
Management of Companies and Enterprises (55)
Occupation (SOC)
All Occupations (00-0000)
Instructional Program (CIP)
Business, Management, Marketing, and Related Support Services (52)
Credit Type
Credential Type
Associate Degree
Educational Level
1st year Community College or equivalent