HOSPITALITY: Bring Your “A” Game & Soft Skills Resources
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Keywords
21st Century; Communication; Self Management; Problem Solving & Critical Thinking; Teamwork and Team Building; Negotiation Skills and Conflict Resolution; Sales and Marketing; Leadership; Community College Students; Community College Instructors and Administrators
Project
Authors
Williams, Diane E. MBA, MA
Date Submitted
2018-09-01
Material Type
Workshop and Training Material
Secondary Material Type
Assessment Tool
Assignment
Presentation
Reference Material
Syllabus
Other
Assignment
Presentation
Reference Material
Syllabus
Other
Institution
UDC - Community College
Industry Partner
Industry partners worked with the organizations that created the curriculum. Faculty received permission to use the proprietary curriculum in the classroom.
License
CC BY
Funding Source
TAACCCT Round 4
Additional Public Access
Abstract
This product contains comprehensive materials to support the acquisition of soft skills for student success in the hospitality industry. Topics include the following: Communication; Self-Management; Problem Solving and Critical Thinking; Teamwork and Team Building; Negotiation Skills and Conflict Resolution; Sales and Marketing; and Leadership. (Some of the elements necessary to teach the course are copyrighted by Oxford University Press, Center for Work Ethic Development and P21 Framework for 21st Century Learning. These organizations granted permission to UDC-Community College to use copyrighted materials to teach this course. To request permission from the organizations please contact Oxford University Press at https://global.oup.com/academic/rights/permissions/request/?cc=us&lang=en& and Center for Work Ethic Development at https://workethic.org/ and Partnership for 21st Century Learning at www.p21.org.)
Industry (NAISC)
Developmental Education
Occupation (SOC)
All Occupations (00-0000)
Instructional Program (CIP)
Interpersonal and Social Skills (35)
Credit Type
Credential Type
Credential
Certificate
Certificate
Educational Level
1st year Community College or equivalent