CMA 110 - Medical Office Communications
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Keywords
Medical, Communications
Project
LB iLearn Online
Authors
Date Submitted
2015
Material Type
Online Course
Secondary Material Type
Collection
Institution
Linn-Benton Virtual College
Industry Partner
Corvallis Internal Medicine, PC. - Acted as SME and provided content
License
CC BY
Funding Source
TAACCCT Round 3
Additional Public Access
Abstract
CMA 110 - Medical Office Communications
This course prepares the student to use effective communication in the medical setting. The student will learn a variety of communication methods specific to the medical office.
Outcomes:
1. Use language/verbal skills that enable patients' understanding.
2. Recognize communication barriers.
3. Advocate on behalf of patients.
4. Respond to nonverbal communication.
5. Apply active listening skills.
6. Use appropriate body language and other nonverbal skills in communicating with patient, family and staff.
7. Demonstrate awareness of the territorial boundaries of the person when communicating.
Industry (NAISC)
Health Care and Social Assistance (62)
Occupation (SOC)
Healthcare Practitioners and Technical Occupations (29-0000)
Instructional Program (CIP)
Health Professions and Related Clinical Sciences (51)
Credit Type
Credential Type
Certificate
Educational Level
1st year Community College or equivalent