Customer Service Hospitality Enhancement Program
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Keywords
soft skills, foundational, hospitality, students and incumbent workers
Project
DC Construction Academy & DC Hospitality Academy
Authors
Short, Kathleen M
Date Submitted
2017-07-01
Material Type
Workshop and Training Material
Secondary Material Type
Presentation
Reference Material
Syllabus
Video - Instructional
Workshop and Training Material
Reference Material
Syllabus
Video - Instructional
Workshop and Training Material
Institution
UDC - Community College
Industry Partner
UDC's industry partners contributed to the development and success of this project.
License
CC BY
Funding Source
TAACCCT Round 3
Additional Public Access
Abstract
This course prepares students with foundational soft skills to enable them to be successful in the hospitality sector and other occupations.
Industry (NAISC)
Accommodation and Food Services -- Accommodation -- Traveler Accommodation (7211)
Occupation (SOC)
Office and Administrative Support Occupations -- Hotel, Motel, and Resort Desk Clerks (43-4081)
Instructional Program (CIP)
Business, Management, Marketing, and Related Support Services (52)
Credit Type
Credential Type
Certificate
Educational Level
1st year Community College or equivalent