ITSC 2335 Application Problem Solving: Support (ACC)
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Keywords
Project
Authors
MacLeod, M.A.
Date Submitted
2014
Material Type
Online Course
Secondary Material Type
Institution
Austin Community College
Industry Partner
ACC Computer Study Industry Advisory Committee
License
CC BY
Funding Source
TAACCCT Round 2
Additional Public Access
Abstract
Introduction in the utilization of current application software to solve advanced problems and generate customized solutions, involving project and software specific to a specific curricular area. Installation, configuration and troubleshooting of desktop applications to solve user support issues with those applications. Configuration of the operating system and resolution of issues related to usability and customization to enable those applications. Configuration and troubleshooting of connectivity and issues related to security to enhance usage and support of those applications.
Industry (NAISC)
Information Technology -- Computer Operating Systems (Programming), Digital Forensics, Cyber Security, Network Security, IT Security (51)
Occupation (SOC)
Computer and Mathematical Occupations (15-0000)
Instructional Program (CIP)
Computer and Information Sciences and Support Services (11)
Credit Type
Credential Type
Certificate
Stacked/Latticed Credential Model
Associate Degree
Stacked/Latticed Credential Model
Associate Degree
Educational Level
1st year Community College or equivalent
2nd Year Community College or equivalent
2nd Year Community College or equivalent