106-114 Customer Service 2
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Keywords
Customer Service , Communication , Quality
Project
Authors
Dawn Matott
Date Submitted
2016
Material Type
Collection
Secondary Material Type
Institution
Chippewa Valley Technical College
Industry Partner
License
CC BY
Funding Source
TAACCCT Round 4
Additional Public Access
Abstract
This course is the second in a series that provides students the opportunity to develop customer service skills. Students in this course will examine the relationship between communication skills and quality customer service.
Industry (NAISC)
Occupation (SOC)
Instructional Program (CIP)
Credit Type
Credential Type
Associate Degree
Educational Level
1st year Community College or equivalent