ETC BIT 128 Customer Service Course Syllabus

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Keywords

Customer Service / Soft skills Syllabus

Project

MoSTEMWINs

Authors

Date Submitted

8/19/16

Material Type

Syllabus

Secondary Material Type

Institution

Jefferson College

Industry Partner

Dieb

License

CC BY

Funding Source

TAACCCT Round 4

Additional Public Access

Abstract

Online course in Customer Service

Industry (NAISC)

Other Services (except Public Administration) -- Repair and Maintenance (811)

Occupation (SOC)

Installation, Maintenance, and Repair Occupations -- Electrical and Electronics Repairers, Commercial and Industrial Equipment (49-2094)

Instructional Program (CIP)

Mechanic and Repair Technologies/Technicians (47)

Credit Type

Credential Type

Certificate

Educational Level

1st year Community College or equivalent

Skill Level

Quality Assurance Organization