YCCC Help Desk Certificate Program Sheet

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YCCC_HelpDeskUserSupportCertificateProgram.docx (109.05 KB)

Keywords

Project

Authors

Date Submitted

2016

Material Type

Program

Secondary Material Type

Instructor and/or Advisor/Case Manager Support Materials

Institution

York County Community College

Industry Partner

Advisory committee

License

CC BY

Funding Source

Additional Public Access

Abstract

Help Desk Certificate Program Page

Industry (NAISC)

Professional, Scientific, and Technical Services -- Professional, Scientific, and Technical Services -- Computer Systems Design and Related Services (5415)

Occupation (SOC)

Computer and Mathematical Occupations -- Computer Support Specialists (15-1041)

Instructional Program (CIP)

Computer and Information Sciences and Support Services (11)

Credit Type

Credential Type

Certificate

Educational Level

Skill Level

Quality Assurance Organization